Interacting with “Persons Experiencing Homelessness”
Hello there. Gary Klugiewicz here.
We have been working on tactics for smoothing interactions between our contact professionals and their professional contacts who are experiencing mental / brain-based illness, operating under of influence of drugs / alcohol, and/or personal crisis in their lives. We are going to examine the impact of homelessness on the communication process. These interactions will be examined from the moral, safety, and financial perspective.
The plight of “persons experiencing homelessness have become a national issue.” It is, first of all, a moral one is terms of assisting those persons less fortunate than us. How we describe these persons has changed as well. The persons should not be defined as “homeless” which describes their condition and tends to “dehumanize” their condition. These are human beings experiencing a condition that is hopefully temporary and not a life-long sentence. Therefore, we refer to them as “persons experiencing homelessness.”
It is also a safety issue for those contact personals such as police officers, correctional officers, security officers, fire and EMS personnel, medical & treatment personnel, and social services personnel who have to interact with these individuals on the street, in private & public buildings, and within various institutional settings. The bottom line is that caution and respect need to be taken when approaching persons experiencing homelessness.” Respect is a gold coin of rare value that should be used often.
Pablo Velazquez, a member of the Genesis Group and a VDI Instructor does a great job of explaining how to safely and effectively approach anyone, especially a “person experiencing homelessness”, in the video linked below. These persons, like all people, develop a feeling of ownership of any location that they have taken up residence in whether that be a box under a bridge, a hallway, shelter behind a dumpster, public stairwell, seat on a bus, hospital room, or jail cell. Letting you know you are there early by announcing yourself and treating them respect from the very first will help to maintain everyone’s safety. Keep your distance, announce your approach, and seek permission to enter this person’s “living room.” It is more respectful, safer, and likely to end up better for all parties involved.
[cxl url=https://www.cxl1.net/3gGqNpWY5YR width=620 height=348.75 skin=black]
Finally, let’s examine the financial cost of not dealing with the national epidemic of “persons experiencing homelessness.” The Radio Health Journal did a great program of the healthcare costs of not finding housing for the homeless. You really do need to listen to this podcast. The repetitive and long term cost of hospital emergency care for “person’s experiencing homelessness” can be cut to a fraction of the cost once housing along with stability is provided.
https://radiohealthjournal.wordpress.com/2018/03/25/18-12-segment-1-hospitals-and-housing/
Added to this, think about the amount of time and money that is spent by our Fire & EMS services, social services, and police on repeat calls for the same “persons experiencing homelessness.” Added to this is the cost the police interaction times, short term correctional incarceration, and treatment commitment that is spent is a revolving door cycle without resolution. Finding housing and stability for these “persons experiencing homelessness” could provide a cost-effective solution go this national issue. The sad truth is that the Radio Health Journal radio program find that the average life span of “persons experiencing homeless” is drastically shortened to the late 40’s. Homelessness must be addressed for moral, safety, and financial reasons. Are we as contact professionals willing to support these changes? Things can only get worse for them and us if this issue isn’t addressed.