Alaska

“Words alone can sometimes fail.”

Andrea Kurtantz, Anchorage, AK

Verbal Defense and Influence Instructor

Anchorage Adult Probation Officer

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It emphasizes that we do a lot of things right, it helps to put a name to things we do. This course helps us manage situations that change between verbal and physical.

“I think this is needed for any law enforcement institution.”

Bart Theisen, Douglas, AK

Verbal Defense and Influence Instructor

Alaska Department of Corrections

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This course helped me structure how I look at the entire realm of conflict resolution. There doesn’t need to be any problems or incidents in the first place.

“It had a very positive influence on me.”

Kacy Gonzales, Clear AFS, AK

Verbal Defense and Influence Instructor

Security Forces Squadron

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My outlook at dealing with conflict resolution is amazing now. It’s completely changed my outlook on everything.